I spent 10 years with them and I never had a good experience of their phone support. Lately, I lost more than three hours on the phone to upgrade my satellite equipment, and I stayed home from work for their technician for three different days. A technician never came to my house and every time I called, there were different problems with how the last guy placed the command. SINCE DIRECTV with AT-T is the worst. At first I had the Chanel 333 IFC. Now, on May 31, 2018, this Chanel is gone. Even in case of rain or no, it doesn`t work as well as it did years ago. The two-year contract, which cannot be terminated, unless the direct subscriber agrees to pay about $20 per month for the remainder of the contract, serves as a virtual handcuff. DIRECTV has a two-year contract, and you may be tempted to cancel if prices rise in the second year. Heads up — it costs a little more. If you decide to spend with them, don`t forget to return your DVR and your recipient, or your cancellation fees will be huge. Check out the chart below for a comparison of 2-year costs on the most popular satellite tv plans.
When new programming plans are updated to the 2-year option, we add them here. Except that the problem is after 2-3 months, you are outside your free cancellation window and are delivered to grace your 2-year subscription and have to pay a high cancellation fee to cancel something if the company would have been just in advance would not have been a problem. The worst company in the world! I`ve been on duty for a year and a half. Meanwhile, the contractor who installed it damaged my house in the five-figure range. Direct TV said it was the problem of contractors and the contractor said it was the problem of direct TV. I had to contact my owners to make sure the damage didn`t get worse. Then, about six months later, my bill went up about 200%. I contacted both direct television and AT-T to reduce the bill for dozens of calls, and for three months I did receive someone who could deal with the problem, but who was not too concerned about the problem. I finished the termination service because of the bill is what the obligation and attitude is. I have not even been offered recognition or an apology for the difficulties I have been given. I will never use it again and I would not recommend it to anyone.
If someone asks them to use someone else. What other services are you available for curiosity? DISH offers the television service nationally, and is a directv competitor. You can let them know your situation and see if they would be willing to “win” your business. For the rest, Comcast is the nation`s largest cable provider and my family has been satisfied with our service for years, especially with the X1 DVR upgrade. In addition, they have no contract options, so you can unplug the plug at any time without cancellation fees. A year ago, I renewed my Att contract with directv and the Internet. You said it was a 2-year contract and the costs were reasonable. Now, after a year, I get a $300 bill. In discussions with customer service, they told me that the contract is two years, but the discounts only last for one year. To bring down the price, I had to make a new contract with a reduced service to lower the price.
You make it sound good, but to get the truth, you have to read the 10-page agreement. It`s awfully horrible. I love ATT. I`ve had it for years. They came out with this. So I joined and made a contract. Spend me more to get the same channels I had with the spectrum. It`s expensive to break the contract. I regret it the day they installed it. It pixelates, freezes, and always a stupid mistake. The boxes have to restart all the time.