Frontier Communications Service Level Agreement

By dogan

The Frontier service offers a number of additional charges, including equipment rent that you cannot avoid. The worst sanie society I`ve ever worked for. It took more than 2 weeks to get their services. I had a different answer every time I called. False orders were placed on my account without my knowledge or at my request. I just wanted the basic internet that was available in my area, and during the weeks, without me asking or anything, the phone service was added more than once, a request was made for a new wiring, and a cancellation – I never told anyone about these items. Some operators were nice, some extremely rude, but all had no idea what they were doing. Every time I called someone or talked to them, I would get a different explanation or excuse. What scam I reported for the service at 27.99 per month`s first bill came to 37.99 plus 10.00 for routers. It took 6 weeks for the service to work.

I was told they would forego the $49.99 installation fee. In addition, I had 4 missed appointments without appeal, text, email indicating that no one is displayed. Do not use this service completely euntags from day one. I`m going to write all this on the Internet. I ordered the special they put on TV for 80 $mo. TV, Internet, phone with “Free Amazon Prime”. It`s well over a month and still no sign that they offer Amazon Prime, I`ve called customer service more than five times via my subscription. I also paid my first month when I thought they held on to secure the payment and not get burned! Update just from the phone with them, as I suggest, you seem “from Amazon premium codes/gift cards until further notice and there`s nothing they expect for every customer” exact words. The customer service is very bad.

They calculated more of what they say before I had a connection. You did not mention the installation and some shipping costs, although I explicitly wonder many times if there is a fee other than a monthly fee. I often wonder if I can have an internet connection before the 6th. The rep says he`ll have me installed before the 5th. However, later by email, I found that my date is to install 8. I call them and the representative told me to call back 2 days later, and then they can pick me up before the 6th. However, I will call her back 2 days later, a new representative will call me to call me back for an early installation date, but never call back, again a day later, I will call back, and then more recent representatives told me that it was not possible… Looks like they are lying down a lot. I`m not going to recommend Frontier to my friends who think they have a new Internet connection or who have just moved to my city. I had a service appointment to set up, we waited from 8am to 5pm.

Have they ever shown NOPE? Steve a supervisor tried to make an excuse, I told the truth. Ok, they made mistakes and made me wait another 8 days. I said my daughter had chores.

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Ankara Üniversitesi Tıp Fakültesi 2012 Ufuk Üniversitesi Tıp Fakültesi Fiziksel Tıp ve Rehabilitasyon Anabilim Dalı (Uzmanlık) 2017 Tedavi edilen hastalıklar Bel fıtığı Sırt Ağrısı Boyun Fıtığı Diz Ağrısı Fibromiyalji Tendon Hastalıkları Kuru İğne Tedavisi